1. Introduction

Welcome to HERO Visa Services. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please refrain from using our services.

2. Services Provided

HERO Visa Services specializes in assisting clients with U.S. tourist visa (B1/B2) applications. Our services include:

• Visa consultation and eligibility assessment

• Assistance with application preparation and submission

• Interview coaching and preparation

• Document verification

3. Client Responsibilities

Clients are expected to provide accurate and complete information. HERO Visa Services is not responsible for any delays or rejections resulting from incomplete or incorrect information provided by the client.

4. Fees and Payments

All service fees are detailed in our service agreement. Payments must be made in accordance with the agreed schedule. Fees are non-refundable once services have commenced.

5. Confidentiality

We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.

6. Limitation of Liability

While we strive to provide accurate and up-to-date information, HERO Visa Services does not guarantee visa approval. We are not liable for any decisions made by the U.S. Embassy or Consulate.

7. Amendments

HERO Visa Services reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any changes, and continued use of our services constitutes acceptance of the revised terms.

8. Governing Law

These Terms and Conditions are governed by the laws of the Republic of the Philippines.